Help Centre

Frequently Asked Questions

What is the BDIC Academy?

It's an all-in-one digital platform that offers video classes, e-books, TV learning, and AI tools to support modern, accessible education for learners across Benue State and worldwide.

What courses are available on the platform?

The platform offers a wide range of courses spanning primary, secondary, and tertiary subjects, alongside vocational and adult learning programmes tailored to diverse learner needs.

Who is the system designed for?

Students, teachers, parents, educational administrators, content creators, technical support teams, and third-party education partners can all access and benefit from the platform.

Do I need prior experience to learn here?

No prior experience is required for most courses. Each course clearly lists prerequisites, and many entry-level programmes are open to complete beginners.

What makes this system 'integrated' and 'intelligent'?

It combines multiple education technologies into one platform (LMS, e-books, streaming, AI) and uses AI tools to personalise learning and support smart administration.

Is there practical training or hands-on content?

Yes. Many courses include practicals, project work, quizzes, and simulations so learners can apply concepts in a real-world context before assessment.

Is the system accessible via mobile devices?

Yes, it supports both web and mobile apps with responsive design and offline access for select content, so you can learn anywhere, anytime.

Can I access learning materials offline?

Selected content is available for offline download within the mobile app, ensuring uninterrupted learning even without a stable internet connection.

Does it support live and recorded classes?

Yes. The platform allows live video streaming and access to recorded lessons for flexibility, so you can learn on your own schedule.

How do I log into the platform?

Visit the website or open the app, click 'Log In', and enter your registered email and password. You can also use OAuth single sign-on where available.

Can schools use this for daily administration too?

Absolutely. It includes tools for attendance, grading, communication, and student record management, making it useful for full school operations.

Are classes live or pre-recorded?

Both. Live sessions allow real-time interaction with instructors, while recorded classes let you revisit lessons at your convenience. All sessions are archived.

How is AI used on the platform?

AI powers personalised learning paths, performance tracking, content recommendations, and automated assessments to continuously improve student outcomes.

Can I upgrade my course or enrol in multiple programmes?

Yes. You can enrol in multiple courses simultaneously and upgrade to more advanced programmes as you progress through your learning journey.

Can parents monitor their children's progress?

Yes. Parents have dedicated access to monitor attendance, grades, behaviour reports, and receive real-time notifications about their child's activity.

How do I contact an instructor directly?

You can message instructors through the platform's built-in messaging system on the course page, or raise a support ticket if urgent assistance is needed.